International delivery

Jiating Product Factory provides trucking and multimodal freight forwarding services in the most flexible conditions with guaranteed high level of service.

You can ship any goods - regardless of its weight and size. We ship parcels of 0.5 kg weight and shipments that load a vehicle completely.

You are guaranteed to get optimal freight terms. Jiating Product Factory is proud of reliable partnerships with a large number of carries aroud the world. We are working on such popular directions as China to Russia cargo. We also provide transatlantic cargo and deliver goods from one European country to another.

During the order execution you will get the latest information about the axact location and status of cargo. Our goal is to ensure that your cargo arrives at its destination in complete safety and on time.

Transportation of oversized cargo is a complex and responsible process. Jiating Product Factory has all the resources that necessary to freight oversized and bulky cargo: To fulfill you order we will use the latest machinery and drivers with experience of such operations. We will arrange all the necessary documents and save you from bureaucratic hassle. Order from us the transportation of machinery, building structures, industrial equipment, water vehicles and other oversized and heavy cargoes. Rest assured that oversized transportations is carried out in compliance with the rules and conditions established specifically for your category of cargo.

Jiating Product Factory transports dangerous goods in compliance with ADR, as well as a number of other existing European and global agreements. Please contact us if you need to ship flammable liquids or solids, spontaneously combustible or toxic substances, organic peroxides and other dangerous goods. We organize We organize the transportation in Europe in accordance with the identification number of the goods on the list of dangerous substances UN. 

 

Cargo consolidation service

Transportation and logistics company Jiating Product Factory offers the most effective schemes of transportation of small parcels within cargo consolidation service from the United States, Asia and Europe. We will be useful in situations when you need for a small one-time shipment of cargo, also if you regularly need a small cargo delivery or receipt of goods from several suppliers on the same flight - for example, groupage cargo from China. 

You or your contractor deliver the goods (or we will organize its delivery) to our consolidation warehouse. At this stage when sorting incoming cargo from different customers, the direction of the upcoming transportation is taken into account, as well as the specifics of the goods, so it can be properly handled

In the second stage warehouse operators inspect, weigh and mark the goods. If there is a need, then they repack the parcel in accordance with current international transportation conditions and strengthen package with stretch film to further protect. Fully prepared cargo is sent for temporary storage. Thus, be sure your package necessarily be amongst similar to it.

As soon as there is sufficient volume of cargoes for groupage cargo, your package is put to the general container and begins to move to the designated address.

The final stage - Customs clearance and further delivery "door to door" to the client.

We guarantee that during a pause - while your product is waiting to be sent - it will be kept in appropriate conditions: to protect it from damage, we will provide the right temperature and ventilation. Protection against theft is also very high: consolidation warehouse equipped with the latest Western security and surveillance systems, because we are responsible for the safety of your cargo.

Consolidated batch are compiled considering the specifics of cargo and the rules under which cargo transportation of a certain class must be carried out. Batch that loaded into one container, is accompanied by unified transport document, which greatly simplifies the overcoming of formal barriers during the transportation of cargoes from Europe and other parts of the world. This is one of the key arguments in favor of the consolidation of cargo instead of individual sending.

Jiating Product Factory has all the technical support for processing goods that have some specifics. You can trust us with the most difficult to store and transport cargo without worrying about his safety during the consolidation. The company has experience in the delivery fragile items, valuable documents, heavy and dangerous cargoes. Among our advantages - a willingness to perform multimodal transportation to optimize your budget and deadlines.

The Jiating Product Factory provides tight schedule of international cargo transportation by automating storing processes and because of the large pool of loyal customers: in a continuous flow of orders cargo consolidation goes quite active, and then everything depends solely on the remoteness of the delivery point. In any case, you will know where your goods at at any given moment.

 

Shipping and handling

Orders received on weekdays before 6 p.m. are shipped on the same day (subject to credit approval and stock availability). Orders received on weekends will ship on the next business day. Some items are stocked at our satellite warehouse. These items typically require 2-3 extra days to ship. You can check availability on the product page, which will tell you how many days until we can ship your order after receipt of order (ARO).

Order Status page is integrated with most couriers' order tracking systems. When you inquire about the status of your order, we pass tracking information to the courier and provide you the results.

We does not pay return shipping costs. All products returned to us must be prepaid. We will, however, be happy to replace your defective item at no charge. You are responsible for paying for return shipping. In the event that we conclude the product is defective, we will credit the cost of ground shipping back to you.

For damaged, tampered with and misdelivered packages, please call Customer Service within three days of your delivery date.

  

Return / Warranty Service

To initiate a return, fill out an RMA Request form. Within 24 hours, you will receive your RMA number by email or fax. If you would like to speak with a customer service representative, call us. Once you've received your RMA number, pack your items in the box you received from us or a similar box. Be sure to include all the accessories!

We do not accept freight collect packages on returns.

Finally, we will refund or replace your item(s). Depending on what you requested, we will refund you by check, credit your account, or replace your item. Please be aware that it can take as long as 30 days until you receive your check or replacement item.

You can return unassembled kits (which must include all the kit components) or unmarked books (with unbent spines) for evaluation. After the Returns Department has verified that the book is unmarked and/or the unassembled kit is complete, a refund will be issued. Please note that this type of return may take up to three business days to process.

Kits and books that are returned in non-reusable condition will be returned and no refunds will be given.

You must include all accessories when you return your products to us. Please include everything you're returning, and write your RMA number with permanent marker on the outside of the box you ship to us.

We charge a 15% restocking fee when returns are due to customer error. If your return is due to our error, we will not charge any restocking fee.

We make every effort to keep pricing up to date but published pricing and discounts are subject to change without notice. We are not responsible for typographical errors in our catalog or on the website. Photos are representative and product appearance may vary.